Customer Services
We take great care to ensure that our products leave us in peak condition.
Peace of Mind
If you are in any way disappointed with our products or services, please don't hesitate to contact us by telephone or email.
Email: info@guardsguards.com
We aim to respond to customer service matters within one working day and resolve all complaints within three working days, either by replacement of the product or a full refund.
Payment
All major credit cards are accepted through our Paypal online payment system.
Refund Policy
Refunds are given at the discretion of Management.
Returns
If you have cause for complaint this must be received within 7 days after dispatch via email.
The item(s) must be returned to us unused and in new condition. You will be liable for all postage costs incurred as a result of returning an item to us. We cannot issue a refund until we have received the goods. We recommend you obtain proof of postage when you return any goods to us. This does not affect your statutory rights as a customer.
Privacy Policy
We are committed to protecting your privacy. We collect information given to us when you place an order. This information is used to process your order, contact you regarding the order if necessary and to provide you with the best possible service.